Dear You:

I.M. Haight is a staff writer for TruthMerchants.com

Dear T-Mobile,

Thank you for buying SunCom.  Really.  From the bottom of my soul I thank you.  Not only do I want to hit Harry Connick Jr. with an ACME hammer, I want to purge all memories of SunCom forever.  I knew things were going to be better on my first call to customer service.  Your voice prompt actually works!  I know that sounds small but a drop of water to a man in the desert is quenching.  I know no one like being on hold, me being no exception, but how can you be mad when you are playing some hip-hop!  I know you had to choose some Will Smith to make sure no one was offended.  But you chose Summertime!  The ONLY Will Smith song I like.  Kudos.  I even turned down my car radio to listen to your hold music.  That, kind people, is a first.  But at the end of the day you are a cell phone company.  Please don’t ruin this first impression T-Mobile.  I beg you.

Cautiously yours,

I.M. Haight

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